Free Shipping for all USA orders over $69
🔄 AutoShip & Save
Stay stocked on your schedule.
AutoShip is the easy way to reorder your go-to supplements without starting from scratch every time. Choose eligible products, pick your delivery schedule, and manage everything yourself with the flexibility to skip, change, pause, or cancel anytime.
✅ Why customers use AutoShip
- No need to remember to reorder staples.
- Fast, low-effort restocking for repeat purchases.
- Helpful reminder email before each renewal.
- Easy self-service management from your account or email link.
💰 How savings work
Your first order ships at the regular price.
- Your AutoShip discount begins on renewal orders.
- Renewal pricing is based on the product's current price at the time your order is processed.
📌 How AutoShip works
The main questions are answered directly here so shoppers do not have to hunt through an FAQ to understand the program.
1
Choose AutoShip
On an eligible product page, select AutoShip & Save instead of a one-time purchase.
2
Pick your schedule
Choose the delivery frequency that fits your routine, like every 30, 60, or 90 days.
3
Reminder, then auto ship
You get a reminder email before your renewal. Make changes if needed, or do nothing and your order ships automatically.
✅ The key facts, at a glance
🔔 Reminder before renewal
We email you about 7 days before each scheduled charge.
🛑 Flexible management
Skip, pause, resume, or cancel anytime. Rescheduling your next order must be done at least 24 hours before billing.
🔒 Secure payment storage
Recurring orders require a saved card and secure tokenized billing.
🔧 You stay in control
Customers clicking Learn More usually want reassurance that AutoShip is flexible. This section keeps those controls front and center.
📦 Manage the next order
- Skip the next shipment (available anytime, even within 24 hours of billing)
- Reschedule to a different date (must be done at least 24 hours before billing)
- Order now if you need it sooner
📁 Manage the subscription
- Pause anytime
- Resume when ready
- Cancel the subscription with no fees or penalties
- Cancel a renewal order anytime before it ships — once shipped, our standard return policy applies
📝 Update details
- Change quantity or delivery frequency
- Update your card
- Update your shipping address
- Add, remove, or swap items
💳 Payments, reminders, and returns
💳 Accepted payment methods
- Visa
- Mastercard
- American Express
- Discover
📧 Before each renewal
- Email reminder sent at least 7 days before charge
- Review the order before it processes
- Edit, skip, or cancel from the reminder link
📦 Returns & order cancellation
- A renewal order can be cancelled anytime before it ships — no charge
- Once an order has shipped, our standard 30-day return policy applies — unopened products can be returned, but you are responsible for return shipping costs
- See the full Returns & Exchanges policy
⚠️ What happens if a payment fails?
If your payment does not go through, we will email you and automatically retry up to 3 times. If payment still fails, your subscription is paused, not canceled. Once you update your payment method, it can resume without starting over.
❓ Frequently asked questions
How do I sign up for AutoShip?
On any eligible product page, choose AutoShip & Save, select your delivery frequency, and add the item to your cart. Your subscription begins when you place the order. A customer account is required to manage your subscription.
Can I cancel my subscription anytime?
Yes. You can cancel your subscription from My Account → My Subscriptions with no fees or penalties. You can also contact us or call (631) 539-7339. Cancellation is immediate — no further charges will be processed.
Can I cancel an order that's already been placed?
A renewal order can be cancelled anytime before it ships. Once an order has shipped, it cannot be cancelled — you can return unopened products within 30 days under our Returns & Exchanges policy. You are responsible for return shipping costs on shipped orders.
What is the 24-hour lock window?
Rescheduling your next order must be done at least 24 hours before your scheduled billing time. This ensures your order can be processed and fulfilled on time. Skip, pause, and cancel remain available at any time — even within the 24-hour window.
Will my price change over time?
Your subscription discount is applied to the product's current price at the time each order is processed. Prices are not locked at enrollment. If there are material changes to the AutoShip program or pricing, we will notify you by email at least 15 days in advance.
Can I use PayPal, Afterpay, or Sezzle for AutoShip?
Recurring billing requires a saved credit or debit card (Visa, Mastercard, American Express, or Discover). PayPal, Afterpay, and Sezzle can still be used for one-time purchases where available.
What happens if a product I subscribe to is discontinued?
If a product becomes unavailable, we will notify you by email. Your subscription will be paused until you update your items. You can swap to a different product, remove the item, or cancel the subscription from My Subscriptions.
Can I have multiple AutoShip subscriptions?
Yes. You can create separate subscriptions for different products, each with its own frequency and schedule. Manage them all from My Account → My Subscriptions.
Where do I manage my subscription?
Log in to your account and go to My Account → My Subscriptions. From there you can skip, reschedule, pause, cancel, change items, update payment, and more. You can also use the quick-action links in your AutoShip reminder emails.
💪 Ready to make reordering easier?
Set up AutoShip on eligible products and keep your routine running without the extra work.
Questions? Contact us