Importing Supplements from USA to Canada
Tariff-Free Allowance for Canada
Because of the Free Trade Agreement between the US and Canada, you are able to order up to $2,500 CAD without incurring any import duties. However, your package may be subject to additional taxes and fees (most commonly GST [Goods & Services Tax] and processing fees) that will be charged by the shipping carrier upon delivery.
Please also note that Canada sometimes prohibits the importation of more than a 90 days’ supply of some dietary supplements (according to Natural Health Product Regulations) in a single order, and you may see that reflected as a restriction in your cart.
Shipping Methods Available
DHL Global Mail Priority with Limited Tracking: Most Popular Option 1lb package starts at $7.95 (as of 05-05-14)
The Priority method while still maintaining safe customs status. This method ships with DHL then is delivered by your local post office. This method may allow for some tracking of your shipment within your countries local postal system. In addition, you can see limited tracking inside the USA here. To track your package within your countries post office please use the DHL link with your provided tracking to obtain your "Delivery by" tracking number (see image)
Many times this option will not be charged duty or tax and has a very high delivery rate(Not Guaranteed). Available on orders up to 40 lbs in weight, total package weight can be seen in your shopping cart.
- High delivery success
- Delivery within 7 Business days (Depending on Customs)
USPS Priority Mail International Limited Tracking: Ships directly with USPS, 1lb packages starts at $36.95 (as of 05-05-14)
This method ships directly with the United States Post Service then is delivered by your local post office. Available on select orders based on weight, which can be seen in your shopping cart. Delivery is typically within 6 - 10 business days, but custom delays in your country may extend this time. Available to select countries listed in the shipping calculator in your shopping cart.
- Tracking inside the USA, possible tracking inside your country
- Shipping rate based on weight of order
- Delivery within 6-10 Business Days (Depending on Customs)
Visa , Mastercard, Discover, American Express
If you experience difficulties using your credit or debit card to make an international purchase, please first contact your credit card/bank to ensure that your card has been enabled for international purchases. Make sure the billing address provided matches the address on your credit card/bank statement.This will nearly always fix your issue. Please note that all prices are listed and charged in USD unless otherwise noted.
Local Customs Information
VERY IMPORTANT: We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside the United States. If you have any questions, we encourage you to speak with your customs office(http://www.cbsa-asfc.gc.ca/import/menu-eng.html), although we will ship any products you order to the address you provide.
The laws are different in every country and we cannot keep up with them all. The responsibility is yours to check with your country's Customs office to see if your country allows the shipment of products you ordered (or wish to order) to your country.
We will do our part and follow the exact directions in your order. We will ship the products that you pick to the address that you provide. We will give you the best service and ship it very quick at the rates that we have agreed to on our site. If for whatever reason the package is seized by Customs Officials, we will not issue you a refund unless all products are returned to us in their original condition. Most orders make it through customs fine; however, most orders that are stopped are returned to us. Also, if the package is returned to us by Customs Officials, you are still responsible for any shipping charges. You pay actual shipping charges based on the weight of the package and handling costs. Small bottles are cheaper to ship than heavy nutrition bars and protein powders.
Any duties or taxes that may apply are your responsibility.
By ordering from our site you are stating that you agree to the above paragraphs. Do not worry though, we rarely have problems with international shipments and almost all products are legal in almost all countries.
Products That May Be Illegal
The following is a list of products that we know have problems in some countries. This list is NOT complete and we do not guarantee that any product will make it through to your country, since the laws change frequently.
- NO Nitric Oxide
- Testobol, Primobolan and related pro-steroids
- Human Growth Hormone
- Amino Acids of any kind
- Products containing Vitamin K
- Yohimbe Herbe and Yohimbe Extracts
If you have special requests or instructions in regards to your order(shipping instructions,customs information,sample request,etc.) please include them when placing your order under "Add Comments about your order" .