Shipping Supplements to Canada from SameDaySupplements.com USA

Products That May Be Illegal | Shipping Methods | Payment Methods | Duties And Taxes | Special Instructions | More Information | Disclaimer

Importing Dietary Supplement/Health Products To Canada (Personal Use):

 Health Canada incorporates several factors when determining if an import is for a personal use, for example 

• No more than a 90-day supply or a single course of treatment, whichever is less, based on the product's directions for use

 

 

 Products That May Be Illegal:

 The following is a list of products that we know have problems in some countries. This list is NOT complete and we do not guarantee that any product will make it through to your country, since the laws change frequently. 

• DHEA (Androstenediol/androst–5–ene–3ß,17ß–diol) 
• Pregnenolone
• Androstenedione
• Human Growth Hormone (HGH)
• Products containing Vitamin K
• Ephedrine, its salts and any plant containing ephedrine or any of its salts
• Yohimbine
• Whey Protein Concentrate 

 

 

 

Shipping Methods Available for Canada:

We offer several shipping methods for importing to Canada. The options available and cost of the freights will be based on the weight of your order. Once you go to the checkout page, you will need to provide your full shipping address to see all the options available to you.

 DHL Express: 

• Average transit period of 3-7 business days

• Door-To-Door shipping

• Fully-Tracked on DHL Express 

• Insured

 

United States Postal Service: First-Class Package International Service 

• Average transit period of 14-45 business days
• Shipped through USPS and delivered by Canada Post
• Tracking available on USPS or Canada Post (Updates may be limited)

 

United States Postal Service: Priority Mail International

• Average transit period of 6–10 business days
• Shipped through USPS and delivered by Canada Post
• Tracking available on USPS or Canada Post 
• Insured up to $200 for merchandise

 

Asendia e-PAQ Plus 

• Average transit period of 7-14 business days
• Shipped through Asendia and delivered by Canada Post
• Tracking available through Asendia or Canada Post

 

Asendia e-PAQ Select PMI (7-14 Days Avg)

• Average transit period of  7-14 business days
• Shipped through Asendia and delivered by Canada Post
• Fully-Tracked through Asendia or Canada Post

 

Service Related Delays:

To get the latest service related information see link below.

Service Alerts/Disruptions

 

 

 

 

Payment Methods:

 We currently accept most major credit cards, such as; Visa, MasterCard, American Express, and Discover. 

 If you experience difficulties using your credit or debit card to make an international purchase, please first contact your credit card/bank to ensure that your card has been enabled for international purchases.  Make sure the billing address provided matches the address on your credit card/bank statement.This will nearly always fix your issue. Please note that all prices are listed and charged in USD unless otherwise noted. 

 

 

 

Duties/Taxes:

 Goods valued under 20 Canadian dollars are duty and excise tax exempt. Duties and taxes apply to all international goods imported by mail that exceed the $20 exemption. If you owe duty and/or tax, it will be indicated on Form E14, CBSA Postal Import Form, which will be attached to your mail item when it is delivered. Additionally, Canada Post charges a handling fee to process goods imported by mail that are subject to duty and/or tax. If the item is duty-free and tax exempt, no amount is charged. 

 

 

 

 

Special Instructions:

If you have special requests or instructions in regards to your order (shipping instructions,customs information,sample request,etc.) please include them when placing your order under "Add Comments about your order". 

 

 

 

Contact Canada Information Services:

Contact border information services

General enquiries regarding natural health products (NHPs), non-prescription drugs, or products may be submitted to the Natural and Non-prescription Health Products Directorate (NNHPD), by email to hc.nnhpd-dpsnso.sc@hc-sc.gc.ca.

 

 

 

Disclaimer:

The intention of the information above is for reference only. It is our goal to maintain and display accurate information. Yet, we can't guarantee it represents the latest regulations. We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside the United States. If you have any questions, we encourage you to speak with your customs office(http://www.cbsa-asfc.gc.ca/import/menu-eng.html), although we will ship any products you order to the address you provide. SameDaySupplements.com cannot be held responsible for any laws or regulations that result in Customs applying additional cost to your order, whether tax or duties, nor any related delivery delays or seized products. Any duties or taxes that may apply are your responsibility. However, please note that the vast majority of international shipments do not experience problems or delays, and our customers are very rarely assessed additional fees. In the event additional fees are assessed to your order, your local Customs authority will contact you directly. By ordering from SameDaySupplements.com, you agree to our policies. Please review our Terms & Conditions , Privacy Policy, & Returns Policies. SameDaySupplements.com reserves the right to change these policies at any time.

The laws are different in every country and we cannot keep up with them all. The responsibility is yours to check with your country's Customs office to see if your country allows the shipment of products you ordered (or wish to order) to your country.

We will do our part and follow the exact directions in your order. We will ship the products that you pick to the address that you provide. We will give you the best service and ship it very quickly at the rates that we have agreed to on our site. If for whatever reason the package is seized by Customs Officials, we will not issue you a refund unless all products are returned to us in their original condition. Most orders make it through customs fine; however, most orders that are stopped are returned to us. Also, if the package is returned to us by Customs Officials, you are still responsible for any shipping charges. You pay actual shipping charges based on the weight of the package and handling costs. Medium bottles are cheaper to ship than heavy nutrition bars and protein powders.